Store Policy
At Bubble Soap Co, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Returns Policy
7 Day Satisfaction Guarantee
We want you to love your Bubble Soap Co products. If for any reason you’re not completely satisfied with your purchase, please contact us within 7 days of delivery. We’ll be happy to discuss the issue with you and arrange a refund or replacement where appropriate. Please note that original shipping charges are non-refundable unless the product is faulty, damaged, or we have made an error with your order.
Damaged or Incorrect Items
We take great care when packing your order, but occasionally things can go wrong in transit.
If your order arrives damaged, faulty, or incorrect, please contact us as soon as possible and provide a photo of the item where possible. We will arrange a replacement or refund at no additional cost to you.
Method of refund
Approved refunds will be processed using the same payment method used for the original purchase, unless otherwise agreed.
Please allow a reasonable processing time for the refund to appear in your account, as this can vary depending on your payment provider.
How to make a return
Please contact us before returning any products so we can assist you with you - Contact Us.
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